Personal Assistant Consultation

Cancellation Policy

Service Plan Pricing Plan Services HourlyRate WeeklyMinimum 40-HourWeeklyRate InitialRetainer Silver Administrative Support, PatientSupport, Insurance &Authorizations $25/hr 20 hours $1,000 $500 Gold Everything in Silver + Reviews &Profile Management + PatientConcierge Support $35/hr 20 hours $1,400 $700 Platinum — Hybrid Everything in Gold + ScheduledIn-Person Practice Support $40/hr 20 hours $1,600 $800 Executive Everything in Gold + Billing &Revenue Management $45/hr 20 hours $1,800 $900 Initial Retainer The Initial Service Retainer is a one-time payment collected before services begin . The retainer is held on the client's account for the duration of active services and reserves the client'sscheduled service availability. The retainer is not charged again each week while the client's account remains active and in goodstanding. As long as services continue, the retainer remains on the client's account and carries forward tosecure the next service week. Upon cancellation or termination of services, the retainer may be applied toward the client's finaloutstanding service balance and any other approved charges due. After the client's account has been fully reconciled, any remaining retainer balance will be handledaccording to the client's service agreement. Weekly Invoicing & Payment Royalty Executive will issue the client's weekly service invoice one (1) business day before the final scheduled service day of that week . Payment is due no later than the close of business on the client's final scheduled service day of the week . For a Monday–Friday service schedule, the invoice will generally be issued Thursday and paymentwill be due by close of business Friday. If scheduled services continue through Saturday, the invoice will generally be issued Friday andpayment will be due by close of business Saturday. Weekly invoices will reflect the client's contracted service hours and any previously approvedadditional services, hours, or applicable expenses. • • • • • • • • • • • 1 Failure to pay an invoice when due may result in services being paused until the account is broughtcurrent. General Plan Terms All plans require a minimum commitment of 20 service hours per week . Standard plan pricing covers up to two providers . Unused contracted weekly hours do not roll over, accumulate, or transfer to future service weeks. Additional hours or work outside the selected plan's scope must be approved and may be billedseparately. Practices with additional providers, locat